Sports / Casino
These terms set out the rules that apply when you open and use a 99dt account — covering how your account works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve.
By creating an account on 99dt, you enter into a binding agreement with us. These terms apply to every action you take through your account — browsing the lobby, placing wagers, requesting a wallet withdrawal, or contacting support. They do not replace any applicable local law; where local law in Bangladesh or your eligible region sets a stricter standard, that standard applies alongside these terms. Wallet activity using bKash, Nagad, or Upay falls within this agreement. When you initiate a deposit or withdrawal through any of those rails, you confirm that the wallet belongs to you, that the funds are yours, and that the transaction is consistent with both our account rules and the payment provider's own terms. We do not process transactions on behalf of a third party. You are responsible for keeping your login credentials secure. If you believe your account has been accessed without your consent, you must notify us through the published support route immediately. We may suspend an account while a security review is carried out — this is a protective step, not a penalty. Changes to these terms are published on this page; continued use of your account after a change constitutes acceptance. If any provision here is unenforceable under applicable law, the remaining provisions continue in full effect.
Not every aspect of your experience with 99dt sits under the same policy document. This section draws a clear line between what these terms govern and what is handled elsewhere — so you know exactly which document to check when a question comes up about your account, a transaction, or content you see on the site.
Login, registration, password resets and session controls all fall within these terms. Your account is personal to you; sharing credentials or operating multiple accounts violates this agreement and may result in account review.
Deposits and withdrawals processed through bKash, Nagad or Upay are governed here. Transaction records visible in your account history are the reference point for any dispute — check there first before raising a query.
Game titles from studios including Spadegaming, Habanero, Pragmatic Play and CQ9 are licensed content delivered through the lobby. Their availability depends on your region; these terms do not override a studio's own content rules or regional restrictions.
External payment providers, mobile network operators and any third-party service linked from this site operate under their own terms. We are not responsible for their policies, service interruptions or decisions affecting your use of those external services.
These terms give you a set of concrete actions you can take at any point in your account lifecycle. Your transaction history — including every bKash, Nagad, and Upay movement — is visible in the account wallet section. If a record looks incorrect, you have the right to raise it with us and request a review. We will check the transaction log on our side and respond through the support channel you used to contact us. You can update personal details such as your registered mobile number or email address by following the steps shown inside the account settings page. Some changes require identity verification before they take effect; the instructions for that process are shown in-account at the point of the request. If you want to close your account, the request route is through our support team — we will confirm the closure and provide a final account summary on request. These actions are available to you under this policy regardless of your activity level on the site.
Open the wallet section of your account to see a full log of deposits and withdrawals. Each entry shows the payment method, amount and status — use this as your first reference before contacting support.
Account details including your registered mobile number can be updated through the settings page in your account. Follow the verification steps shown there — some changes require confirmation before they are saved.
If something in these terms is unclear or you believe a term has been applied incorrectly to your account, contact us through the published support route. State your account reference and the specific clause or transaction in question.
Send a closure request to our support team using the contact route on this page. We will confirm the request, process the closure and provide a final wallet summary. Any remaining balance must be withdrawn before closure is completed.
If you have a question specifically about these terms — how a clause applies to your account, a transaction dispute, or a request to update your personal details — use the routes below. We respond through the same channel you use to contact us. Do not share your full password or full wallet PIN through any support channel.
Open the chat widget from any page while signed into your account. Describe your policy question and include your account reference number so we can pull the relevant record without asking for it separately.
Send your query to the support email address listed in your account settings. For transaction disputes, attach the wallet reference shown in your account history — this speeds up the review on our side.
The Help section inside your signed-in account lists current policy documents and submission forms for account changes. Use this route for formal requests such as account closure or detail corrections that require identity verification.
We collect the account and transaction data needed to operate your account and process your payments through bKash, Nagad or Upay. How we store and use that data is set out in our Privacy Policy, which sits alongside these terms. Cookies used on the site support session management and site performance; you can adjust cookie preferences through your browser settings at any time. Account security relies on the credentials you set — we apply session controls on our side, but you are responsible for keeping your login details private.
We keep account and transaction records for the period required by our operational and legal obligations. You can request a summary of the data we hold on your account by contacting support through the published route.
Cookies on 99dt manage your session and help the site function correctly on mobile. You can review or restrict non-essential cookies through your browser settings; adjusting them may affect how some account features display.
We apply session timeout controls and flag unusual login patterns for review. If you notice a sign-in from a device you do not recognise, contact support immediately — do not attempt to resolve it by changing your password alone.
When these terms are updated, the revised version is published on this page. The date at the top of the document reflects the most recent change. Continued account use after the update date means you accept the revised terms.
These are the questions we hear most often about this policy. If yours is not here, use the support contact routes listed above.
Yes. All wallet activity through bKash, Nagad or Upay is covered by these terms. The wallet must be registered in your name, and each transaction must match the account details on file. Mismatched wallet details may pause a transaction pending verification.
Contact support through live chat or the support email in your account settings. State the specific clause and the transaction or action in question. We will review the record on our side and respond through the same channel. We do not discuss disputes through social channels.
Access and eligibility depend on your local law and the eligible regions we serve. It is your responsibility to check whether using this service is permitted under the laws of your location. We do not make legal determinations on behalf of individual account holders.
The current version of the terms is always on this page. Check the date shown at the top of the document. We do not send individual notifications for every update; continued account use after a change constitutes acceptance of the revised terms.
We hold the registration details, transaction history and session records associated with your account. To request a summary, contact support through the published email route with your account reference. We handle data requests in line with our Privacy Policy.
Send a closure request to support via live chat or email. Withdraw any remaining balance first — closure cannot be completed while funds are held in your account wallet. We will confirm the closure in writing and retain transaction records as required by our data retention policy.